Amy fires the warehouse manager because of a conflict that arises between them. While she doesn’t actually have the authority to fire him, the rest of the warehouse workers quit in solidarity with their manager. Amy asks some of the other employees to help unload the truck since there are no more warehouse employees. There is a manual, but these particular employees are not skilled enough to follow it. Since they have not been trained in unloading the trucks, some of the packages end up broken and some of the employees are injured.
The store’s pharmacist considers himself the doctor to the doctors. He doesn’t have a traditional medical degree, but there are clearly times when he regrets not getting his MD. Human capital acquisition can be thought of like an investment that requires upfront costs, but has benefits paid out over a long period of time.
It’s time for Cheyenne to deliver her baby, but there are no doctor in the store. Even though Sandra is a trained midwife, the other employees ignore her in exchange for a pharmacist, an employee who has delivered a calf, and another employee who has played a doctor in a theatre show. Each of the substitutes don’t have the actual training to deliver a baby, and the skills they possess likely don’t transfer to skill needed to deliver a baby. Only Sandra is actually qualified, but she doesn’t speak up.
Glenn isn’t convinced that Dina can raise a newborn child, noting that she probably doesn’t even know how to swaddle a child. Dina thinks it’s similar to her experience at Chipotle. Her argument is that the human capital she accumulated rolling burritos would be general and transferable to taking care of a child.
A customer is checking out at the pharmacy, but asks Tate if he can ring up just a few more items. Even though is main job is a pharmacist, he obliges the customer. With a long line behind the customer, Tate recognizes that his Doctorate of Pharmacy is probably better spent helping his customers with medical needs rather than helping the customer avoid another line at the front of the store.