Bo is interviewing for a part-time position at the store, but he doesn’t really have any retail experience. Cheyenne tries to relate Bo’s experience as a dad to how he can use those skills in the store since she believes he is good with people. Bo let’s Glenn know that he’s only interested in earning some quick income and then plans to leave. Once he realizes Glenn is in charge of hiring, he takes back his statement.
Amy fires the warehouse manager because of a conflict that arises between them. While she doesn’t actually have the authority to fire him, the rest of the warehouse workers quit in solidarity with their manager. Amy asks some of the other employees to help unload the truck since there are no more warehouse employees. There is a manual, but these particular employees are not skilled enough to follow it. Since they have not been trained in unloading the trucks, some of the packages end up broken and some of the employees are injured.
While interviewing candidates for the assistant manager position, Amy and Glenn try to learn more about the potential candidates’ ability to move into this new role. They are surprised by the applicants, namely that the pharmacist is interested in switching roles or by Marcus’s accidental admission of stolen property. The interviewing process can be costly because it takes time and effort to find a good “match” for the company. Interviewing candidates from the pool of current employees helps reduce the cost of finding a worker, but it still requires Glenn and Amy to take time away from the floor to interview people.
It’s time for Cheyenne to deliver her baby, but there are no doctor in the store. Even though Sandra is a trained midwife, the other employees ignore her in exchange for a pharmacist, an employee who has delivered a calf, and another employee who has played a doctor in a theatre show. Each of the substitutes don’t have the actual training to deliver a baby, and the skills they possess likely don’t transfer to skill needed to deliver a baby. Only Sandra is actually qualified, but she doesn’t speak up.
Glenn isn’t convinced that Dina can raise a newborn child, noting that she probably doesn’t even know how to swaddle a child. Dina thinks it’s similar to her experience at Chipotle. Her argument is that the human capital she accumulated rolling burritos would be general and transferable to taking care of a child.