Amy fires the warehouse manager because of a conflict that arises between them. While she doesn’t actually have the authority to fire him, the rest of the warehouse workers quit in solidarity with their manager. Amy asks some of the other employees to help unload the truck since there are no more warehouse employees. There is a manual, but these particular employees are not skilled enough to follow it. Since they have not been trained in unloading the trucks, some of the packages end up broken and some of the employees are injured.