Dina and Amy head to the hospital to deliver their children, but it turns out that Amy’s insurance isn’t accepted at the hospital they’ve shown up to, but Dina’s health insurance is accepted. Both work at Cloud 9, but managerial health insurance provides more benefits than other employees. This differencing of employee benefits contributes to inequality between white- and blue-collar workers.
Each year employees participate in Color Wars, where the employees are divided between two teams to see which team can sell the most during the day. Glenn announces that the winning team will receive a pizza party. While the employees aren’t overly happy about either the Color Wars or the pizza party, incentives can usually be a way to induce higher levels of productivity. It turns out that each team member also receives $100, but Glenn was saving it as a surprise incentive. Amy has to explain to him that incentives need to be announced at the beginning in order for them to actually work.