Part of Dina’s role as head of security involves running the shoplifter rehabilitation program. People who have been caught shoplifting can complete the course to avoid having their crimes reported to the police. Dina tricks them into ripping up their workbooks to determine which of the group is actually interested in the rehabilitation process. This trick is done to separate the group into two smaller groups so she can focus on the ones who are likely to not steal again. This is Bo’s third time falling for the trick.